Shipping

SHIPPING CHARGES — Free to USA — For International please email us

We include the cost of shipping to anywhere in United States, including Alaska, Hawaii, Puerto Rico, and to military APO addresses. We no longer can offer a flat rate for international orders due to widely varying rules and regulations. Please email us if you’d like to order, and we’ll let you know how much it will cost to ship to your location. We’ll invoice you directly if you decide to place an order.

* “International” means countries outside the national borders of the United States. International also means such territories as Guam, American Samoa, the US Virgin Islands, and other territories associated with the US.
* “United States” means the 50 states in the nation, Washington D.C., and Puerto Rico. Territories and protectorates are International orders.

All orders are shipped best method. For continental US orders we try to use UPS Ground. With APO/FPO, PO boxes, or where a special surcharge would apply (e.g., AK, HI, PR), we ship USPS First Class with signature confirmation. International orders are shipped USPS First Class insured or USPS Priority.

Email us if you have special shipping needs. We can invoice you for expedited or overnight shipping, or other situations where our ordinary shipping methods don’t quite meet your needs.

Orders are shipped only following receipt of payment.

GOOGLE CHECKOUT
Payment transactions are handled via Google Checkout, which offers a fast, secure and easy way to use a credit or credit-debit card. The service is entirely secure, and helps us keep our prices down by using a third-party transaction manager.
PAYPAL
We no longer accept payment via PayPal.

Money Orders and Checks
We do not accept money orders or personal, business, or cashier checks.

No Credit Card Numbers by Phone
We don’t take credit card information over the phone. If you experience problems with Google Checkout, we’ll work with you by invoicing directly. In some cases, orders made on corporate computers may be blocked by the company firewalls. An outside computer likely will then work.

RETURN POLICY

We do not accept returns for any reason other than flags containing a material flaw or due to damage during shipment. In the event of a damaged flag or flags, we will arrange to replace the flag(s) on a per-incident basis.

Check out our Ordering page for more details